Privacy statement Resoul Rebels
1. Introduction
At Resoul Rebels we are committed to protecting the privacy and security of your personal information. This privacy statement outlines how we collect, use, and protect your data, focusing on the use of ‘first-party data’.
2. Information We Collect
We collect personal information directly from individuals, which is referred to as "first-party data." This may include, but is not limited to, your name, contact information, address, purchase history, and preferences. It also entails tracking your customer behaviour on the website, for instance leaving a shopping cart and such. We collect this information through our website, social media interactions, events, and other interactions with our brand.
3. How We Use your data:
The data collected is used solely for the following purposes:
• Processing and fulfilling your orders.
• Providing personalized product recommendations and offers.
• Customized communicating with you about our products, services, and promotions.
• Improving our website, services, and customer experiences.
• Conducting market research and analysis to continously improve our offerings.
4. Data Security:
We take the security measures to protect the (first-party) data from unauthorized access, disclosure, alteration, or destruction. Access to this data is restricted to authorized personnel only.
5. Sharing of (first party) data:
We do not sell or rent your (first-party) data to third parties. However, we may share this data with trusted service providers who assist us in delivering our products and services:
a. MailBlue for all e-mailings
b. Mollie for payments
c. Google Analytics and AdPage for learning from surfing behaviour on our website
d. Meta or Google for running our ads and campagnes (for the 'right' audience).
d. Jortt for processing our accounting
6. Consent:
By providing your (first-party) data, you consent to its collection and use in accordance with this privacy statement. You have the right to withdraw your consent at any time by contacting us.
7. Individual Rights:
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Resoul Rebels. You also have the right to data portability. This means that you can submit a request to us, to have the personal data we have about you sent in a computer file to you or another organization mentioned by you. You can email a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to Iris Inaya, Founder of Resoul Rebels at iris@resoulrebels.com. To ensure that the request for access comes from you, we ask you to enclose a copy of your ‘proof of identity’ with the request. Please note: in this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) to protect your privacy. Resoul Rebels will respond to your request as quickly as possible, but no later than within 30 days. Resoul Rebels would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your online experience. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. Resoul Rebels only uses so-called functional and statistical cookies on this website, which infringe your privacy as little as possible.
a. The functional cookies that Resoul Rebels uses are necessary for the technical operation of the website and your ease of use. They ensure that all basic functions of the website work properly. This includes the operation of spam filters, playing a video or caching to make the website faster.
b. With static cookies, Resoul Rebels collects anonymized information about how users use its website, so that Resoul Rebels can further optimize it.
c. When using the Resoul Rebels website, you can choose to accept only functional cookies or both functional and statistical cookies. In general, these cookies are stored for the duration of the (browser) session.
d. If you wish, you can unsubscribe from all cookies by setting your internet browser so that it no longer stores cookies. You can also permanently delete all information previously stored via the settings of your browser.
9. Updates to Privacy Statement:
This privacy statement may be updated periodically to reflect changes in our practices. We will notify you of any material changes through our website or other communication channels.
10. Contact Information:
For questions, concerns, or requests related to your data, please contact Iris Inaya via iris@resoulrebels.com.
By interacting with Resoul Rebels and providing your (first-party) data, you acknowledge that you have read, understood, and agreed to the terms of this privacy statement.
Resoul Rebels – february 2024